Cancellation and Refund Policy
Last updated: October 2026
1. Subscription Cancellation
You may cancel your CareTechPrompt Pro subscription at any time directly through your user dashboard or by notifying our support team via email. Upon cancellation, your access will continue until the end of your current paid billing period.
2. Refund Policy
Due to the digital nature of AI prompt collections, templates, and instant full-library access, subscriptions are generally non-refundable once the prompt vault has been unlocked. However, if you experienced technical issues or duplicate charges, please reach out to us within 48 hours of payment.
3. How to Request a Refund
To request an investigation for technical issues or duplicate billing, email us at shihab2em@gmail.com or call +91 9495253265 with your Razorpay payment ID and registered email address. Approved refunds will be credited back to the original payment source within 5–7 working days.